Privacy & Refund Policy
Last updated: October 24, 2024
1. Information We Collect
When you use the Xpresseato Android application, we collect certain information to provide and improve our services. This includes your name, email address, delivery addresses, and payment information provided during checkout. We do not store sensitive payment details on our servers.
2. How We Use Your Information
The information we collect is used in the following ways:
- To facilitate food delivery from partner restaurants to your location.
- To communicate with you regarding your orders, updates, and promotions.
- To improve the user experience and interface of our Android application.
- To comply with legal obligations and resolve disputes.
3. Refund Policy
We strive to ensure every order is perfect. If you experience an issue, our refund policy is as follows:
Eligible for Full Refund:
- Order never arrived.
- Entirely wrong order delivered.
- Significant food safety issues.
Eligible for Partial Refund:
- Missing items from the order.
- Incorrect custom modifications (e.g., asked for no onions, received onions).
4. Data Security
We implement robust security measures to protect your personal information. All data transmitted between your Android device and our servers is encrypted using industry-standard protocols. However, no method of transmission over the Internet is 100% secure.