Terms of service

Basic terms for using the Xpresseato app.

These terms explain the basic rules for using the app, placing orders, making payments, leaving reviews, and asking for support.

What the app is for

Xpresseato is for browsing restaurants, placing food orders, managing delivery details, making payments, leaving reviews, and using related support features.

Accounts and access

You are responsible for keeping your sign-in details accurate and for protecting access to your account.

Orders and availability

Restaurant listings, menus, preparation times, delivery coverage, and availability can change based on restaurant operations and location.

Payments and charges

Order totals, payment confirmation, and refunds depend on the order details, selected payment method, and payment systems used by the service.

Reviews and support

Reviews and support requests should be genuine, accurate, and related to your own use of the app or an order placed through it.

Restricted use

You may not misuse the app, interfere with service operations, attempt unauthorized access, or provide fraudulent identity or payment information.

Service changes

Features, supported areas, account flows, and service availability can change over time as the app evolves.

Service limitations

The app depends on restaurant operations, delivery conditions, payment providers, and maintenance windows, so service may vary by situation.

Related pages

For help or policy questions, use tech@xpresseato.com. You can also read the privacy policy, support page, and account deletion page.